ART of THE SKY

Japan Airlines has elevated air travel into an art form.

TO BECOME THE WORLD'S MOST PREFERRED AND VALUED AIRLINE

JAL was founded and developed in Japan.
We will continue to bridge Japan and the worldas the wings of Japan
with gratitude and determination in our hearts.

Art of HOSPITALITY

45minutes

Cleanliness

In the short time of 45 minutes between landing and takeoff, a tremendous amount of work has to be completed.
After the passengers disembark, cabin cleaners sit in each seat to remove waste from seat pockets, arrange and replenish inflight magazines, etc. and set all items to be used by passengers such as blankets and pillows within limited time.

45minutes Cleanliness

NO.1

Award
Japan Airlines has been chosenby travelers
as the "Best Airline" in Japan.

TripAdvisor has awarded Japan Airlines as "2017 Best Airline in Japan" within limited time.

Visit complete list of winners from
the 2017 Travelers' Choice awards for airlines

Japanese Hospitality

Japanese Hospitality

Art of PRECISION

85.60%

On time
JAL Named Best Asia-Pacific Airline for On-time Performance in 2017

Honored with Asia-Pacific Title for 6 Consecutive Years (*).

(*) JAL received the best on-time Asia-Pacific Major Airline award in calendar years 2009, 2010, 2012, 2013, 2014, 2015 and 2016. (In 2009 only, results of regional airlines were included and JAL Express (merged with JAL in 2014) was ranked first place.)

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24 hours

Safety
OPERATION CONTROLLOAD CONTROL

OCC monitors and assists operations 24 hours a day to ensure safe and smooth flight operations. 
The OCC is the fortress of daily flight safety. We feel that improving the quality of our decisions based on experience will lead to improving the quality of JAL flights, and ultimately lead to customer satisfaction. 

45minutes Cleanliness

Precision of JAL

Precision of JAL
AdvancedDomestic flight

Average 20minutes

JAL Touch & Go boarding (no need to check-in)

  1. Step1
    Prepare for boarding
    Prepare for boarding
  2. Step2
    Go straight to the security checkpoint at airport
    Go straight to the
    security checkpoint at airport
  3. Step3
    Pass through the boarding gate
    Pass through
    the boarding gate

A350

Modern aircraft
Introduction of A350 model of Airbus Co., Ltd. in 2019.

All A350 XWB models are equipped with the new Rolls-Royce Trent XWB engines.
Over 70 percent of the A350 XWB's weight-efficient airframe is made from advanced materials combining composites (53 percent), titanium and advanced aluminium alloys. In addition to innovative materials, the A350 XWB brings together the very latest in aerodynamics, design and advanced technologies and provides significant improvement in fuel efficiency compared with competing models.

Art of LUXURY

43 Lounge

LoungeInternational flight

Customers using Japan Airlines are eligible to spend their time before departure in the relaxing space in one of the 43 lounges worldwide.
Especially in the international lounges in Japan, we are committed to designing the space, meals and drinks and other services, so that it will be comfortable and formed to Japan's quality and hospitality.

43 Lounge

NO.1

SeatInternational flight
JAL's economy class seat for international routes has been named the best in the world.

JAL's international flight seats took the top prize in the Economy Class Airline Seat category at the 2017 SKTRAX World Airline Awards.
This is the third time that JAL has received the SKYTRAX World Airline Award. Other awards are the Best Business Class Airline Seat Award in 2013 and the Best Economy Class Airline Seat in 2015.

World's Best Economy Class Seat

World's Best Economy Class Seat
MealsInternational flight

Art of BENEFITS

FREE

Wi-Fi
JAL Explore Japan Wi-Fi
The No.1 Free Wi-Fi App for Visitors to JAPAN.

Experience Japan with the JAL Explore Japan Wi-Fi app,and ensure you stay connected wherever you go!Simply complete the quick registration process to gain automatic access to over 200,000 hotspots nationwide.

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FREE Wi-Fi on JAL domestic Flights.
Connected at all times, connected for free.

Fare

JAL Japan Explorer Pass

Special price for any applicable route within Japan.
JAL Japan Explorer Pass is a simple and low cost fare for travelers wishing to explore the unique culture and feel of local Japan. The fare can be used to access over 30 cities across JAL's domestic network.

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